At SAERCO we are committed to guaranteeing the quality and safety of the products and services required by users, customers and stakeholders in accordance with the applicable regulations, training our staff to eliminate or minimise the risks to their health and safety in the workplace and continuously improving our processes in the on-going pursuit of excellence and safety.
SAERCO’s policy is based on the following corporate strategies:
SAERCO’s Operational Safety Policy reflects our commitment to achieving, maintaining and promoting the safety of our navigation services by incorporating Operational Safety management into our processes by:
Providing air navigation services to the highest quality standards based on the competence and integrity of our employees and their commitment to the continuous improvement of processes in order to keep our customers fully satisfied with the air navigation services rendered by SAERCO.
To this end, we are committed to developing a system of quality assurance and continuous improvement to satisfy the needs and requirements of our clients and adapt to the requirements of UNE-EN ISO 9001 by establishing a quality policy and objectives that must be reviewed regularly to ensure the effectiveness of the system.
We are committed to:
The provision of air navigation services is SAERCO’s primary purpose, planning and rendering these services safely and efficiently under the government's jurisdiction. In order to render these services, SAERCO needs a series of assets that must be protected. Physical Safety protects them from a wide range of threats so as to ensure the continuity of our operations, minimise damages and maximise the company's productivity. SAERCO’s physical safety system is based on the following cycle:
All SAERCO staff and visitors or users of the Operating Unit to which the policy applies must adhere to it and must comply with and enforce the standards and procedures derived from it.